Book - eLaHub
Considered the ‘standard work in our field’ and ‘a must read for all eLearning professionals,’ Designing Accessible Learning Content by eLaHub Director Susi Miller is a comprehensive guide to ensuring learning content meets best-practice accessibility standards and complies with legal requirements. Now in its second edition, fully updated with the latest WCAG 2.2 standards.
Designing Accessible Learning Content
“You know those books on your bookshelf full of highlighted passages, notes scribbled in the margins, and pages marked with sticky notes and the occasional coffee stain?
I guarantee Susi Miller’s masterful reference guide on e-learning accessibility will become one of those books.”
Diane Elkins
Co-Owner Artisan E-Learning and E-Learning Uncovered
Designing Accessible Learning Content is a game-changer for anyone looking to create truly inclusive learning experiences. As a learning professional, I’ve seen firsthand how this book helps bridge the gap between understanding accessibility standards like WCAG 2.2 and putting them into practice. In this second addition, Susi Miller does more than just explain the rules; she gives real-world strategies and examples that make designing accessible content attainable and effective.
Todd Cummings
Chief Operating Officer, elb learning
Practical, insightful and packed with advice and tips to ensure your learning is accessible and engaging for the widest audience. This is a ‘must buy’ manual for any learning designer that believes in equitable and inclusive learning provision. There is particular value in the storytelling and sharing of ‘real life’ best practices. A fantastic build on an invaluable first edition.
Amy Low
Chief Executive, AbilityNet
Susi Miller combines her own and others’ lived experiences into an empathy-fuelled work that creates clarity and removes barriers for anyone seeking to understand how to produce accessible learning content and why. Her book has a compelling and comprehensive approach to digital accessibility and disability inclusion.
This second edition updates the standards with the nine new WCAG 2.2 Success Criteria and reflects Susi‘s extensive experience in training, consultancy and auditing. It emphasises practical strategies, such as testing and remediating existing content, and considers the limitations of authoring tools and organizational constraints. Additionally, Susi‘s diagnosis of dyslexia has transformed her writing process and perspective, adding a unique dimension to her work. Having already benefited from the first edition, I find that this new edition offers even more valuable insights and practical guidance. The updated standards and Susi‘s expanded experience provide a deeper understanding of how to implement accessibility strategies effectively. This book is recommended reading for any professional producing digital content.
Michael Vermeersch
Accessibility Go To Market Manager, Microsoft
This is that rarest of things, a book you not only read, but keep perched on the edge of your desk for reference. Susi has created the definitive translation and guide of the WCAG standards for L&D professionals. Having these guidelines, that often feel like they were deliberately written to be unintelligible, translated and explained in plain English is an invaluable resource for creating genuinely accessible experiences. This second edition builds on the success of the first, clarifying, distilling and expanding to include new success criteria. This is the book I ensure every member of my team has to hand. If you work in L&D, create digital content, or are simply interested in accessibility, you need to read Susi’s book asap.
Joan Keevill
Chair of the eLearning Network
This is an indispensable guide for L&D professionals navigating the complexities of accessibility in the modern learning landscape. As new legislation, such as the European Accessibility Act, prioritises accessibility across private and public organizations, this book equips practitioners with the knowledge and practical tools they need to comply with these standards and go beyond mere compliance to create truly inclusive learning experiences. The book highlights the critical role of accessibility in advancing DEI, ensuring everyone has the opportunity to learn and thrive. It also shows how by embedding accessibility into learning design, organizations can maximize their return on training investments and future-proof their workforce development strategies.
Kristoff Vandermeersch
Founder, Stimulearning
Among the many reasons I’m a longtime fan of Susi Miller is that she is an authentic voice still working and in touch with the practical reality of L&D. Her extensive, ongoing first-hand experience with instructional design helps her move past the common problem among lesser-skilled practitioners of overcorrecting for accessibility by stripping out interactivity. Instead, Susi offers a view of understanding the complexities of applying the standards to a learning experience rather than a website – and ultimately creating better learning content for everyone.
Jane Bozarth
Director of Research, The Learning Guild
Susi Miller has done the seemingly impossible task: making the complex topic of accessibility actually accessible. Susi lays it all out – from basic terminology to the ethics of accessibility to frameworks and how to’s. If you’re a learning practitioner looking to become more confident in applying accessibility principles to your work, be sure to add this essential resource to your library.
Cammy Bean
Senior Solutions Consultant at Kineo, Author of The Accidental Instructional Designer
Making learning accessible can feel overwhelming at first, but Susi Miller serves as your invaluable guide, turning complex guidelines into practical steps you can apply. Her approach is both supportive and compassionate, and helps you make learning that is more equitable and available to all.
Julie Dirksen
Author of Design for How People Learn
At a time where everything is changing, acquiring new skills is of paramount importance. Now more than ever learning is being delivered online and remotely. If we want everyone to have an equal chance of acquiring new skills learning content needs to be accessible. In this book Susi demystifies and explains what learning and development professionals need to know in order to make their content work for the widest possible learner base. The work recognises the difference between standard web content and learning materials and offers practical and pragmatic advice on accessible content creation.
Neil Milliken
Global Head of Accessibility (Atos Group) at Atos
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