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The Designing Accessible Learning Content Programme

Create digital learning that ticks every box

The Designing Accessible Learning Content (DALC) Programme provides comprehensive guidance on how to create learning content that is:

  • Legally compliant

Our programme teaches learning practitioners how to meet the 86 standards of the Web Content Accessibility Guidelines (WCAG). The programme is unique in focusing on the latest version 2.2 of the standards released in Autumn 2023. This ensures not only that your learning content is legally compliant, but also that it is fully accessible to learners with a wide range of disabilities and access needs. 

  • Interactive and effective

It’s a common myth in the L&D industry, that fully accessible learning content is boring and ineffective. Our research and feedback from clients and learners prove beyond a doubt that this is not the case. The programme uses a popular authoring tool to practically demonstrate just how interactive and effective accessible learning can be. 

  • Versatile and accommodating

It’s estimated that about 15% of a typical learning audience have a disability or access need. But a far greater number will benefit if your learning experiences are versatile and accommodating for everyone. By following our programme and making learning content accessible, your learning will be able to meet the unique circumstances, environments and preferences of each learner. 

  • Learner centric

Our experience working with over 60 organisations in every field of L&D has proved, without a doubt, that accessible learning content is better learning content for everyone – including learners with disabilities and access needs. Focusing on the needs and preferences of learners helps designers and developers think differently and leads to learning experiences that are more personalised, meaningful, and effective for all learners.

  • Equitable, diverse and inclusive

Is your organisation committed to Equity, Diversity and Inclusion (EDI)? The World Economic Forum estimated in 2019 that although 90% of companies prioritised diversity, only 4% considered disability. That’s why any organisation committed to EDI needs to prove that they are also committed to accessibility. The programme shows you how to make all learners feel welcome, valued and included. 

  • Future proof

Your learners don’t stay the same. It’s estimated that 2% of the working age population becomes disabled every year. Add to that the vision, hearing and cognitive changes that we all naturally experience as we grow older and the case for accessible learning grows ever louder. Accessibility is the guarantee that your learning content is always ready for these changes in your workforce.

What people are saying about the programme

Best online learning

“Without a doubt one of the best online learning programmes I’ve ever done! The genius of these modules is not only that they teach you how to design accessible and inclusive learning content, but they are also incredible examples themselves of what this should look like.”

Vicky Park

Incredibly practical

“I can’t recommend this programme enough. It’s incredibly practical and structured to provide immediate, hands-on experience with designing accessible learning content. I was using the principles and examples 10 minutes after I started the course.”

Jahan Kay

Suitable for everyone

“A really excellent programme. I learnt so much from it that I wasn’t aware of before. It’s been created in such a way that makes it suitable for everyone. The feeling of hope and positivity it leaves you with at the end is immensely powerful.”

James Carr

No excuses

For many years there have been too many excuses in our industry about why we couldn’t make learning content accessible and inclusive. With the release of this exceptional programme, there are simply no longer any excuses.”

Sam Garner

What you’ll cover

The DALC programme, described as ‘The gold standard in practical accessible learning design,’ contains over 100 bitesized practical lessons.

The programme is based on the eLearning accessibility framework designed exclusively to help learning practitioners apply the WCAG standards to learning content. It includes seven modules. Six of these align with the steps in the eLearning accessibility framework. The programme also includes a bonus Introduction module that covers all the background information practitioners need to know to empower them to make their learning content accessible and inclusive.

In the centre of the image is the text: 'eLa eLearning accessibility framework'. The text is surrounded by four arrows in a circle shape. The four arrows read: 'Design', 'Develop', 'Test' and 'Update'.

Surrounding the arrows are six boxes containing text. Starting in the top right, the text in the boxes reads:

'Step 1 Resource design and tool settings'
'Step 2 Text, information & instructions and images'
'Step 3 Interactive items and assessments'
'Step 4 Audio & video content, moving content and timing'
'Step 5 Keyboard and global content'
'Step 6 Mobile and code'.

Introduction module – Fundamentals of accessible and inclusive design

This module covers:

  • The ‘why’ of accessible learning content and all the benefits it brings to learners organisations, and practitioners.
  • Essential information on accessibility standards, authoring tools and the difference between accessible and inclusive learning content.
  • The different types of access needs and the assistive technology it’s vital to understand to make sense of accessibility.

The six remaining modules cover:


Resource design and tool settings

This module focuses on applying accessibility principles from the very start of the design and development process. You’ll cover key considerations like accessible structure and navigation, colour contrast, plain language and formatting fundamentals. It also shows practitioners how to assess the accessibility functionality of authoring tools and design for assistive technology.


Text, information & instructions, and images

This module focuses on three types of content that are fundamental to providing equal access to our learners. In the lessons on text you’ll find out how to make headings, lists, tables, and images of text accessible. You’ll also find out how to ensure your instructions include everyone and how to provide effective alternative text for a wide range of images typically used in learning content.


Interactive items and assessments

Making sure that all of your learners can interact with learning content and complete quiz questions and assessments is a vital part of making learning resources accessible. In this module you’ll find out how to make buttons, links and input items accessible. Case studies and video examples also help to bring alive how to make your assessments keyboard accessible and fully inclusive for everyone.


Audio and video content

This module covers how to make audio and video content accessible and inclusive. It addresses the complexities of what is required for this type of content by breaking it down into the four digital access needs; vision, hearing, motor and cognitive. You’ll find out how to use techniques such as audio description, captions, transcripts and inclusive video production to make all of your audio and video content fully accessible.


Moving content, keyboard, timing and global considerations

This module focuses both on accessibility and safety in learning content. You’ll address WCAG standards for moving and flashing content and find out how to fix any potential issues. The module includes a deep dive into how to make your learning content keyboard accessible. It also explores the requirements around timed content, and how to ensure content is accessible for screen reader users and responsive for mobile devices.


Mobile, code, strategy and consolidation

In this module, you’ll first explore WCAG standards related to mobile and coding considerations. A unique strategic focus then allows you to find out how to practically apply accessibility. You’ll focus on strategies to address tool and organisational accessibility limitations, testing, remediating content, and using maturity models. You’ll also have the opportunity to review and consolidate the 86 standards you’ve covered in the programme!

Gain internationally recognised accreditation

The DALC Programme is fully accredited by the Continuing Professional Development Standards Office and offers the following benefits:

  • 15 recognised Continuing Professional Development (CPD) hours.
  • One year’s free membership of the CPD Institute.
  • CPD certificate and reflection activity.
  • Additional 30+ hours in practical development activities.
  • Industry leading Accredited Accessible Learning Practitioner digital credential.
eLaHub Accredited Accessible Learning Practitioner digital credential.

What makes the DALC Programme so unique?

On demand

As learning designers and developers ourselves we know how precious time is. This is why we’ve made the programme fully self-access and available on demand. You can start the modules as soon as you sign up and learn entirely at your own pace. You’ll continue to have access to the lessons and resources for 12 months.

Expert guidance

The programme is designed and developed by industry leading accessibility expert and instructional designer Susi Miller. Susi has taken the knowledge and expertise gained from writing her book and working with over 60 organisations, to provide a comprehensive, best practice guide that’s also a great learning experience.

Strategic focus

Unlike many other courses, the DALC Programme takes a holistic approach that focuses on practical strategies to implement accessibility in an organisation. It teaches practitioners how to test accessibility, remediate inaccessible content, practically apply maturity models, and address tool and operational constraints.

WCAG 2.2 accessible

The programme demonstrates best practice accessibility for learning content. It uses a popular authoring tool and shows how it is possible to make learning content that meets the most up to date accessibility standards. It adopts a pragmatic approach that demonstrates how practitioners can work within the accessibility constraints of tools yet still make their content accessible.

Applicable to all tools

The programme equips learning practitioners with the knowledge and skills to create accessible content using any eLearning authoring tool. Examples throughout the programme explore how 12 different tools apply accessibility principles and support practitioners to make learning content accessible. This broad approach guarantees good practice far beyond one tool.

Fully supported

Practitioners are fully supported throughout their learner journey. The programme provides features such as an accessibility statement, glossaries and downloadable checklists for each of the modules. Testing activities, tips, issue alerts, recap opportunities and FAQs are also provided. An online discussion forum provides additional support and guidance as learners progress through the programme.

Frequently Asked Questions

1. What support materials do I get?

Each module provides downloadable checklists to support practitioners when they come to practically applying accessibility to learning content. These guides are suitable for use with any authoring tool. Additional checklists with a focus on Articulate Storyline and Rise with links to step by step instructions are also provided. Screen reader friendly version of these guides are available as standard. Additionally, we offer downloadable checklists that offer targeted support on topics such as:

  • authoring tool accessibility evaluation
  • plain language
  • accessible formatting
  • disability images
  • alternative text key tips
  • consistent instructions
  • Inclusive video production
  • eLaHub accessibility testing matrix
  • organisational accessibility maturity modules etc.

2. Which tools are covered on the course?

The DALC Programme is suitable for all learning tools and includes examples featuring the following tools:

  • Articulate Storyline
  • Articulate Rise
  • Lectora
  • Dominknow|one
  • Elucidat
  • CourseArc
  • Adobe Captivate
  • Adapt
  • Evolve
  • ISpring
  • H5P
  • Xerte
  • Gomo.

3. What’s the difference between accessible and inclusive content?

Even if learning content is accessible to all of the WCAG standards, this doesn’t necessarily mean that it’s inclusive. eLahub’s definition of inclusive learning is content that provides a good learner experience for everyone and makes all learners feel welcomed, considered and valued. We strive to make our learning content both accessible and inclusive. The DALC Programme guides practitioners to do the same. Examples of the inclusive features in the programme include:

  • accessibility statements
  • glossaries as standard
  • downloadable checklists
  • transcripts for all video content
  • alternative activities for non-accessible interactions
  • inclusive imagery and language etc.

4. Who recognises the CPD Standards Office?

The CPD Standards Office is a world-leading CPD accreditation service
trusted by industry, institutes & professionals.

It has accredited a range of training providers in over 50 countries, across several continents. Due to the research undertaken by the CPD Standards Research Project with various professional bodies and regulators, the accreditation is recognised and respected internationally. Formal CPD Standards certificates are issued and accepted in a multitude of countries and across all professional sectors.

5. What if I have a question?

If you have any queries about the programme itself you can email us at support@elahub.net. If you have a question while you’re taking part in the programme you can ask us via the programme’s online discussion forum or contact us at the support email address above.

Start learning now!

Access all the benefits of the DALC Programme and unlock the potential of fully accessible and inclusive learning for only £675 (Plus VAT for UK only)

  • Select Buy online and pay with PayPal, credit or debit card to get login details and direct access to the programme.
  • Want to pay by an alternative method?
    Select Contact us.
  • 5 or more users? We offer enterprise discounts for multiple licences. Select Contact us to find out more.
  • Not-for-profit? We offer a licence discount to learners from not-for-profit organisations. Select Contact us to find out more.
  • Interested in a moderated delivery? We offer organisations timed release modules and follow-up sessions with industry-leading expert Susi Miller. Select Contact us to find out more.

Based on the industry leading Designing Accessible Learning Content book by Susi Miller

Rated 4.8 out of 5 on Amazon reviews

  • Every eLearning designer needs this book on their desk! It will save you countless hours of frustratingly confusing research. This masterful reference guide demystifies everything from why accessibility matters all the way down to complying with each individual WCAG standard.

Diane Elkins, Co-owner, Artisan E-Learning and E-Learning Uncovered

  • This is an invaluable guide for L&D practitioners giving the how and why of making learning content accessible. It brings together an extensive range of resources and practical advice in one place and will likely become the standard work in our field.

Donald H Taylor, Chair, Learning Technologies Conference

  • An empathy-fueled work that creates clarity and removes barriers for anyone seeking to understand how to produce accessible learning content and why.

Michael Vermeersch, Digital Inclusion Lead, Microsoft

“I know that if people learn how to help,
they will.”

Haben Girma

Haben is the first deafblind lawyer to graduate from Harvard Law School. This quote from her TEDxBaltimore talk was a key influence in convincing Susi Miller to write her book and then develop the Designing Accessible Learning Content Programme.

Now, at last, there is a comprehensive online self-access programme that empowers every learning practitioner to find out how to help!

Organisations we’ve delivered training to

Government of Canada
City of Westminster
John Lewis and Partners
London Stock Exchange Group
Macmillan cancer support
Springer nature
Thomson Reuters
University College Cork
University of Nottingham
Washington State Department of Labor and Industries

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