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The Designing Accessible Learning Content (DALC) Programme

Build accessibility capability across your learning

Susi Miller headshot.
  • Hi, I’m Susi Miller, author of Designing Accessible Learning Content and an accessibility specialist and instructional designer.

    I created the DALC Programme to solve a consistent challenge I see across organisations. Teams care about accessibility, but often lack the shared understanding, confidence, and practical skills to apply it consistently in real learning.

    The programme is designed to change that. It builds capability across teams, creating a common standard, shared language, and practical approach to accessible learning design. Whether you’re supporting a team or developing your own practice, it gives you the clarity and confidence to design learning that is accessible, effective, and consistent.

Award-winning excellence

Recognised with three major international awards for learning design and accessibility, the DALC Programme sets the benchmark for what accessible learning should look like in practice. Every element of the programme reflects the same standards it teaches, showing that accessible learning is effective, high quality learning.

Three international awards
Brandon Hall Group Best Training Program for Global Accessibility standards. Learning Technologies Silver Award for Excellence in the design of learning content. Learning Performance institute - Learning Professional of the Year 2025.

Select the Access free showcase button below to sign-up for our Showcase module and try 9 lessons for FREE!

The impact of the DALC Programme

  • Build consistent ways of working: Create a shared standard for accessibility across your team so learning is designed more reliably and consistently.
  • Develop practical capability: Equip learning practitioners with the skills to apply accessibility in real projects, not just understand the theory.
  • Reduce rework and inefficiency: Embed accessibility earlier in design and development to avoid costly fixes later.
  • Improve learning quality and reach: Design learning that works better for all learners, across different needs, contexts, and environments.
  • Strengthen organisational confidence: Ensure your team can make informed decisions about accessibility, rather than relying on guesswork or individual expertise.
  • Support compliance with confidence: Apply WCAG standards in a practical, realistic way that works within your learning design process.
A laptop screen showing the 7 modules of the DALC Programme

Customer testimonials

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Confidence and consistency

“The DALC Programme has been fantastic, giving our team the confidence to move forward with accessibility with a common foundation and purpose. We’re now able to embed accessibility consistently across our processes and act as champions across the organisation.”

Robert Jerrett
Enterprise Learning Manager
Farm Credit Canada

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Shared understanding

“An excellent programme that built awareness across our team in areas we hadn’t previously considered. It left us with the confidence and shared understanding to apply accessibility in practice across all areas of our learning and assessment design.”

James Carr
Head of Course Operations
Cambridge University Press

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Taking ownership

“The programme gave us the confidence and clarity to lead on accessibility and apply what we’d learnt in practice. It enabled us to take ownership, build capability across the team, and embed accessibility consistently across the organisation and customer experience.”

Simon Greany
Head of Learning Strategy
Elucidat

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Transformational

“The DALC Programme has been transformational, giving us the confidence and clarity to approach accessibility in a practical, consistent way. It translated standards into guidance we could apply immediately, enabling us to influence practice well beyond the learning team.”

Sam Garner
Senior Training Developer
Abri

Trusted by 80+ organisations worldwide

Allianz
Asos
Blackpool Council
Boston Consulting Group
British Standards Institute
Co-op
Council of Europe
Engineering Education Australia
European Intellectual Property Office
Financial ombudsman
GIZ
Health and safety excutive
Heriot Watt University
International Standards Organisation
John Lewis
Eli Lilly Ltd
National Archives and Records Administration
National Audit Office
NHS Scotland
Samaritans
Springer Nature
University of Illinois
University of Maine
Washington State Department of Social and Health Services

What you’ll cover

The DALC programme, described as ‘The gold standard in practical accessible learning design,’ contains over 100 bitesized practical lessons.

The programme is based on the eLearning accessibility framework designed exclusively to help learning practitioners apply the WCAG standards to learning content. It includes seven modules. Six of these align with the steps in the eLearning accessibility framework. The programme also includes a bonus Introduction module that covers all the background information practitioners need to know to empower them to make their learning content accessible and inclusive.

In the centre of the image is the text: 'eLa eLearning accessibility framework'. The text is surrounded by four arrows in a circle shape. The four arrows read: 'Design', 'Develop', 'Test' and 'Update'.

Surrounding the arrows are six boxes containing text. Starting in the top right, the text in the boxes reads:

'Step 1 Resource design and tool settings'
'Step 2 Text, information & instructions and images'
'Step 3 Interactive items and assessments'
'Step 4 Audio & video content, moving content and timing'
'Step 5 Keyboard and global content'
'Step 6 Mobile and code'.


Introduction module – Fundamentals of accessible and inclusive design

This module covers:

  • The ‘why’ of accessible learning content and all the benefits it brings to learners organisations, and practitioners.
  • Essential information on accessibility standards, authoring tools and the difference between accessible and inclusive learning content.
  • The different types of access needs and the assistive technology it’s vital to understand to make sense of accessibility.


The six remaining modules cover:

01

Resource design and tool settings

This module focuses on applying accessibility principles from the very start of the design and development process. You’ll cover key considerations like accessible structure and navigation, colour contrast, plain language and formatting fundamentals. It also shows practitioners how to assess the accessibility functionality of authoring tools and design for assistive technology.

02

Text, information & instructions, and images

This module focuses on three types of content that are fundamental to providing equal access to our learners. In the lessons on text you’ll find out how to make headings, lists, tables, and images of text accessible. You’ll also find out how to ensure your instructions include everyone and how to provide effective alternative text for a wide range of images typically used in learning content.

03

Interactive items and assessments

Making sure that all of your learners can interact with learning content and complete quiz questions and assessments is a vital part of making learning resources accessible. In this module you’ll find out how to make buttons, links and input items accessible. Case studies and video examples also help to bring alive how to make your assessments keyboard accessible and fully inclusive for everyone.

04

Audio and video content

This module covers how to make audio and video content accessible and inclusive. It addresses the complexities of what is required for this type of content by breaking it down into the four digital access needs; vision, hearing, motor and cognitive. You’ll find out how to use techniques such as audio description, captions, transcripts and inclusive video production to make all of your audio and video content fully accessible.

05

Moving content, keyboard, timing and global considerations

This module focuses both on accessibility and safety in learning content. You’ll address WCAG standards for moving and flashing content and find out how to fix any potential issues. The module includes a deep dive into how to make your learning content keyboard accessible. It also explores the requirements around timed content, and how to ensure content is accessible for screen reader users and responsive for mobile devices.

06

Mobile, code, strategy and consolidation

In this module, you’ll first explore WCAG standards related to mobile and coding considerations. A unique strategic focus then allows you to find out how to practically apply accessibility. You’ll focus on strategies to address tool and organisational accessibility limitations, testing, remediating content, and using maturity models. You’ll also have the opportunity to review and consolidate the 86 standards you’ve covered in the programme!

Gain internationally recognised accreditation

The DALC Programme is fully accredited by the Continuing Professional Development Standards Office and offers the following benefits:

  • 15 recognised Continuing Professional Development (CPD) hours.
  • One year’s free membership of the CPD Institute.
  • CPD certificate and reflection activity.
  • Additional 30+ hours in practical development activities.
  • Industry leading Accredited Accessible Learning Practitioner digital credential.
eLaHub Accredited Accessible Learning Practitioner digital credential.

What makes the DALC Programme so unique?

On demand

As learning designers and developers ourselves we know how precious time is. This is why we’ve made the programme fully self-access and available on demand. You can start the modules as soon as you sign up and learn entirely at your own pace. You’ll continue to have access to the lessons and resources for 12 months.

Expert guidance

The programme is designed and developed by industry leading accessibility expert and instructional designer Susi Miller. Susi has taken the knowledge and expertise gained from writing her book and working with over 60 organisations, to provide a comprehensive, best practice guide that’s also a great learning experience.

Strategic focus

Unlike many other courses, the DALC Programme takes a holistic approach that focuses on practical strategies to implement accessibility in an organisation. It teaches practitioners how to test accessibility, remediate inaccessible content, practically apply maturity models, and address tool and operational constraints.

WCAG 2.2 accessible

The programme demonstrates best practice accessibility for learning content. It uses a popular authoring tool and shows how it is possible to make learning content that meets the most up to date accessibility standards. It adopts a pragmatic approach that demonstrates how practitioners can work within the accessibility constraints of tools yet still make their content accessible.

Applicable to all tools

The programme equips learning practitioners with the knowledge and skills to create accessible content using any eLearning authoring tool. Examples throughout the programme explore how 12 different tools apply accessibility principles and support practitioners to make learning content accessible. This broad approach guarantees good practice far beyond one tool.

Fully supported

Practitioners are fully supported throughout their learner journey. The programme provides features such as an accessibility statement, glossaries and downloadable checklists for each of the modules. Testing activities, tips, issue alerts, recap opportunities and FAQs are also provided. An online discussion forum provides additional support and guidance as learners progress through the programme.

Frequently Asked Questions



1. What support materials do I get?

Each module provides downloadable checklists to support practitioners when they come to practically applying accessibility to learning content. These guides are suitable for use with any authoring tool. Additional checklists with a focus on Articulate Storyline and Rise with links to step by step instructions are also provided. Screen reader friendly version of these guides are available as standard. Additionally, we offer downloadable checklists that offer targeted support on topics such as:

  • authoring tool accessibility evaluation
  • plain language
  • accessible formatting
  • disability images
  • alternative text key tips
  • consistent instructions
  • Inclusive video production
  • eLaHub accessibility testing matrix
  • organisational accessibility maturity modules etc.

2. Which tools are covered on the course?

The DALC Programme is suitable for all learning tools and includes examples featuring the following tools:

  • Articulate Storyline
  • Articulate Rise
  • Lectora
  • Dominknow|one
  • Elucidat
  • CourseArc
  • Adobe Captivate
  • Adapt
  • Evolve
  • ISpring
  • H5P
  • Xerte
  • Gomo.

3. How does the course keep up to date with developments?

Since the field of accessibility is always changing, we keep the DALC Programme continuously updated. Our programme accessibility statement is reviewed and updated annually to incorporate any developments in the authoring tool. In addition, we regularly update the programme to refresh resources, include changes in standards, and reflect changes in legislation as with the European Accessibility Act (EAA) coming into force in June 2025. We also notify our current learners about these updates through version control information.

4. What’s the difference between accessible and inclusive content?

Even if learning content is accessible to all of the WCAG standards, this doesn’t necessarily mean that it’s inclusive. eLahub’s definition of inclusive learning is content that provides a good learner experience for everyone and makes all learners feel welcomed, considered and valued. We strive to make our learning content both accessible and inclusive. The DALC Programme guides practitioners to do the same. Examples of the inclusive features in the programme include:

  • accessibility statements
  • glossaries as standard
  • downloadable checklists
  • transcripts for all video content
  • alternative activities for non-accessible interactions
  • inclusive imagery and language etc.

5. Who recognises the CPD Standards Office?

The CPD Standards Office is a world-leading CPD accreditation service
trusted by industry, institutes & professionals.

It has accredited a range of training providers in over 50 countries, across several continents. Due to the research undertaken by the CPD Standards Research Project with various professional bodies and regulators, the accreditation is recognised and respected internationally. Formal CPD Standards certificates are issued and accepted in a multitude of countries and across all professional sectors.

6. What if I have a question?

If you have any queries about the programme itself you can email us at support@elahub.net. If you have a question while you’re taking part in the programme you can ask us via the programme’s online discussion forum or contact us at the support email address above.

Start learning now!

Access all the benefits of the DALC Programme and unlock the potential of fully accessible and inclusive learning for only £675 (Plus VAT for UK only)

  • Select Start learning now! to pay with PayPal, credit or debit card to get login details and direct access to the programme.
  • Want to pay by an alternative method or use our installment payment plan? Select Contact eLaHub.
  • 5 or more users? We offer enterprise discounts for multiple licences. Select Contact eLaHub to find out more.
  • Not-for-profit? We offer a licence discount to learners from not-for-profit organisations. Select Contact eLahub to find out more.
  • Interested in a moderated delivery? We offer organisations timed release modules and follow-up sessions with industry-leading expert Susi Miller. Select Contact eLaHub to find out more.

Based on the industry-leading Designing Accessible Learning Content book by Susi Miller

Rated 4.8 out of 5 on Amazon reviews

  • Every eLearning designer needs this book on their desk! It will save you countless hours of frustratingly confusing research. This masterful reference guide demystifies everything from why accessibility matters all the way down to complying with each individual WCAG standard.

Diane Elkins, Co-owner, Artisan E-Learning and E-Learning Uncovered

  • This is an invaluable guide for L&D practitioners giving the how and why of making learning content accessible. It brings together an extensive range of resources and practical advice in one place and will likely become the standard work in our field.

Donald H Taylor, Chair, Learning Technologies Conference

  • An empathy-fueled work that creates clarity and removes barriers for anyone seeking to understand how to produce accessible learning content and why.

Michael Vermeersch, Digital Inclusion Lead, Microsoft

“I know that if people learn how to help,
they will.”

Haben Girma

Haben is the first deafblind lawyer to graduate from Harvard Law School. This quote from her TEDxBaltimore talk was a key influence in convincing Susi Miller to write her book and then develop the Designing Accessible Learning Content Programme.

Now, at last, there is a comprehensive online self-access programme that empowers every learning practitioner to find out how to help!

Sustainability commitment

eLaHub commit to planting a tree for every purchase of the DALC Programme.

  • eLaHub partners with Ecologi  to offset carbon emissions, including those from AI technology.
  • Since 2024, we have funded over 12O trees as part of our commitment to reforestation and environmental impact.

  • Every purchase of the Designing Accessible Learning Content (DALC) programme helps reduce carbon footprints and supports a greener future.

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